Frequently Asked Questions
When I buy WP Certify is it a one time payment or a monthly recurring fee ?
You only invest a one time payment. There are no hidden fees.
Do you offer full support on WP Certify ?
A full set of instruction videos on how to use the plugin is available in the customer area. It's easy as can be, but we'll take you by the hand, so you can get the most out of WP Certify for all of your WP sites.
You can also access our support desk by clicking the support tab at the top of the customer access pages once logged in. We will do our best to respond as quickly as we can to help you.
When there's a new version of WP Certify how do I update the plugin ?
For every new version we release (with new features or for fixes) you will get a notification in your WordPress admin panel to update your plugin, just like all the other plugins. No need to download a new version and reinstall.
Are there any specific requirements to be able to use WP Certify ?
All you need is a website with WordPress installed. Installing WP Certify is easy and we've added an instruction video on how to install the plugin in the product access area, as well as how to use it and get the most out of it. It can be used with the popular page builders out there as well...
Which autoresponder providers does WP Certify support ?
WP Certify supports all auto-responder providers. You just need to paste in the HTML form from your provider and you're good to go.
Is WP Certify compatible with page builder plugins?
Yes. We have tested it with the most popular page builders for WordPress. Some page builders won't show the admin menu buttons normally reserved for the WordPress editor toolbar however we have instructions for a simple copy & paste operation to work around that.
Is there a guarantee ?
You have a full 30 days to try out WP Certify and see if it does all that we've promised it does. If it doesn't, just let us know in what way it's failed to fulfill any of those promises and we'll refund your payment in full.
How many access levels can I create ?
You can create an unlimited number of protected areas for different types of subscribers and purchasers. WP Certify works differently to most membership plugins that create rigid access levels. Protected areas can even overlap each other as well as even be on the same page. This is what makes WP Certify so simple to use, flexible and very fast to setup.
Can I use WP Certify to sell products via affiliates ?
Yes. In addition to PayPal, we currently support JvZoo and Warrior+ affiliate networks as payment providers. Detailed instructions on how to setup are available in the customer area.
Can I "drip-feed" content to users of my site over time ?
Yes, you can in the Pro Version. You can schedule access to specific pages after a user registers as either a subscriber or purchaser. This means that you can provide free protected content to subscribers, making it easier to convert them into purchasers. You can then continually upgrade purchasers for as long as you want, as there are unlimited levels you can create at anytime.
If you have any other questions, please enter them below, and we'll get back to you as soon as possible.